Responsible Gaming

Play on add7 Responsibly,
With Enjoyment

Gaming on add7 isn't just about chasing wins — it's about the experience of entertainment. We want you to enjoy every moment, stay safe, and keep a healthy balance with the rest of your life. Responsible gaming is your right, and add7 is always here to help you exercise it.

24/7
Support
18+
Age Limit
5
Safety Tools
Free
Assistance

Quick Self-Check

  • Am I playing within my budget?
  • I don't chase losses after a losing session
  • Gaming isn't affecting my family or work
  • I don't play beyond my set time limit
  • I don't borrow money or use my savings to fund gaming

If any answer is 'No', please contact add7 support. We're always here to help.

Safety Tools

Add7's Responsible Gaming Benefits

We want to give you complete control over your own gaming experience. add7 offers a range of practical protection tools you can use at any time.

Set Deposit Limit

Set a daily, weekly, or monthly deposit limit. Limits take effect immediately once set, and any increase requires a 7-day cooling-off period.

Session Time Control

Set a maximum duration for each gaming session. Once the time is up, add7 will automatically alert you and help you take a break.

Cooling-Off Period

Voluntarily pause your account for 24 hours to 30 days. During this period, logging in or placing bets is completely disabled.

Self-Exclusion

If you need a longer break, activate self-exclusion for anywhere between 3 months and 5 years. During this period, add7 will also stop sending you any marketing communications.

Gaming History Review

View your full betting history, win/loss breakdown, and session time data whenever you like. It's a great way to understand your own gaming patterns.

24/7 Support Team

The add7 expert support team is available around the clock. Share any gaming-related concerns with us — we're here to help, not to judge.

Key Concepts

Responsible Gaming What Is It Really?

Responsible gaming means using gaming as a healthy form of entertainment — one where you stay fully in control. At add7, we believe that win or lose, every gaming experience should be positive and enjoyable.

As online gaming continues to grow in popularity across Bangladesh, more people are exploring casino games, slots, betting, and fish games. add7 welcomes that enthusiasm — while also making sure every player enjoys games responsibly, within their budget and time limits.

Responsible gaming is built on three core principles — Awareness, Control & Balance. When you know how much to play, how much to spend, and when to stop — that's when gaming becomes a truly enjoyable experience.

Awareness

Be honest with yourself about your gaming habits.

Controls

Set budget and time limits — and stick to them.

Balance

Keep gaming a small part of your life, not all of it.

Warning Signs

Problem Warning Signs Recognize

Many people don't realize when they've crossed the line into problematic gaming. add7 wants you to stay aware of the warning signs below. If even one of them applies to you, taking a break or seeking help is the smartest move.

Financial Warning Signs

  • Betting with money set aside for bills or debt repayment
  • Betting more to try to win back money you've lost
  • Hiding gaming expenses from your family
  • Borrowing money or dipping into savings to play

Emotional Triggers

  • Feeling restless or irritable when you can't play
  • Prioritizing gaming over work or family
  • Trying to cut back on gaming but unable to
  • Feeling irritable or low after a loss

Risk Level Chart

Occasional play (normal)Low Risk
Regular but ControlledStay Alert
Frequently and over budgetMedium Risk
Daily, UncontrolledHigh Risk
Safety Tools

How To Safety Tools Use

You can activate the following responsible gaming tools directly from Account Settings on add7. Each tool takes effect immediately and works to keep you protected.

1
Set Deposit Limit

Account → Settings → Responsible Gaming → Deposit Limit. Set a daily, weekly, or monthly limit — or all three.

2
Enable Session Timer

Set a maximum session time before you start. Once time is up, a pop-up will appear on screen recommending you take a break.

3
Activate Cooling-Off

Contact support or take a break of 24 hours to 30 days from your account settings. Once active, you will not be able to log in.

4
Apply for Self-Exclusion

For a long-term break, email our support team and choose a self-exclusion period ranging from 3 months to 5 years.

5
View Gaming History

Review your betting records, win/loss history, and session durations at any time from Account → History.

6
Contact Support

For any concerns, reach out to add7 via live chat or email. Our expert team is ready to help with care and understanding.

Step-by-Step Self-Exclusion Guide

1
Make a Decision

Decide how long you want to take a break — 3 months, 6 months, 1 year, or longer.

2
Submit a Support Request

Email us at [email protected] or let us know via live chat that you'd like to self-exclude.

3
Identity Verification

The support team will ask for a few brief details to verify your account.

4
Effective Within 24 Hours

Once your request is confirmed, your account will be locked within 24 hours and all marketing communications will stop.

Gaming Tips

Safe Gaming Best Practices

Drawing from years of experience at add7, we'd like to share some practical habits that can genuinely help you maintain responsible gaming.

Do Don't
Set a budget before you play Don't try to chase your losses
Take a break after your scheduled time is up Don't stay up night after night to play
Treat Gaming as Entertainment Don't treat it as a source of income
Set aside your winnings Don't put all your winnings back on the line
Play with a clear head Don't play when you're angry or frustrated
Spend time with family and friends Don't cut yourself off from your social life

Budget Planning

Set aside a small portion of your monthly entertainment budget for gaming. Play with the mindset that this money is yours to enjoy — not to recover.

Time Planning

Set a timer on your phone. Take a 5–10 minute break every hour. Make it a habit to play no more than 2 hours per day.

Minor Protection

Under 18 Strictly Prohibited

Add7 is strictly for users aged 18 and above. Age verification is mandatory during registration, and additional KYC checks are carried out in cases of doubt.

A Message to Parents

If you suspect your child or teenager is using add7 or any other online gaming platform, contact support immediately. We will take action without delay.

Age Verification

A national ID card or birth registration certificate is required for verification during sign-up.

Account Lock

If a minor is identified, the account is immediately closed and all associated data is deleted.

Content Filter

Using parental control software on your device is strongly recommended.

Set Limits

Budget & Time Limits Guide

Deciding in advance how much money and time you'll spend is the most effective way to game responsibly. The guidelines below are based on add7's experience.

Limit Types Suggested Amount Active Period
Daily Deposit 1–2% of monthly income Instant
Weekly Deposit 3–5% of monthly income Instant
Monthly Deposit 5–8% of monthly income Instant
Daily Session Time Maximum 2 Hours Instant
Cooling-Off Period 24 Hours – 30 Days Within 24 Hours
Self-Exclusion 3 Months – 5 Years Within 24 Hours

Lowering your limit takes effect immediately. However, increasing a limit requires a 7-day cooling-off period — this is in place to protect you.

FAQs

Responsible Gaming FAQ

Log in to your account and go to Settings → Responsible Gaming to set deposit limits, a session timer, and a cooling-off period. For self-exclusion, please contact support.

Yes. When you activate self-exclusion, you will be given the opportunity to withdraw any remaining balance in your account. Once the withdrawal is complete, your account will be locked.

A cooling-off period is a short-term break — from 24 hours up to 30 days — after which your account reactivates automatically. Self-exclusion is long-term — from 3 months up to 5 years — and cannot be cancelled before it expires.

The add7 support team can offer initial guidance and share information about mental health service providers in Bangladesh. For professional mental health support, please contact the National Mental Health Helpline or the psychiatry department of your nearest hospital.

No. Setting a deposit limit has no negative impact on your promotions or bonuses. Your bonus eligibility is simply determined by the deposits you make within your set limit.

Start by having an open, honest conversation with them, then reach out to add7 support. add7 can also investigate an account based on a third-party request. Protecting your family is our priority.
Safe Gaming

Play Responsibly,
Double the Fun

Every gaming experience at add7 should be enjoyable and safe. Use our responsible gaming tools and explore casino, slots, betting, and fish games — all with complete peace of mind.

What You Get at add7

  • Deposit Limit & Session Timer Controls
  • Cooling-Off and Self-Exclusion
  • 24/7 Bangla Support Team
  • Full Gaming History Review
  • Minor Protection Measures
  • Safe & Licensed Platform
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